Returns & Exchanges
At Time Timer®, we stand behind the quality of our visual timers and offer a 30-day satisfaction guarantee to ensure you have the perfect tool for your time management needs. If you are not completely satisfied with your purchase, you may return it for a full refund or exchange within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack your Time Timer® device in its original packaging, including all batteries, manuals, and accessories that were included at the time of purchase.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of the tracking number for your records.
- 4.Receive Refund or Exchange
Once our warehouse inspects the returned electronics, we will process your refund to the original payment method or ship your replacement unit within 5-7 business days.